Contact Us

We appreciate your interest in Hyperino. Your feedback, questions, and inquiries are important to us. Please use the information below to contact the appropriate department.

To ensure your message reaches the correct team and is addressed promptly, please review the sections below carefully before sending your inquiry. This will help us provide you with the most efficient and accurate assistance.

Hyperino is an independent affiliate and review website. We specialize in providing comprehensive, unbiased reviews and information about various online gambling brands, including casinos and sportsbooks. Our goal is to help you make informed decisions by offering detailed insights into different platforms, their features, bonuses, and overall user experience.

It is crucial to understand that Hyperino is not an online casino or sportsbook operator. We do not operate any gambling platforms, hold player accounts, manage deposits, process withdrawals, or handle any financial transactions related to online gambling. We are a separate entity focused solely on content creation and affiliate marketing.

We do not provide customer support for any specific casino or sportsbook. Our role is to review and inform, not to act as an intermediary between players and operators. Any issues pertaining to your personal account or gameplay must be directed to the relevant gambling site's support team.

We are here to assist with inquiries directly related to the content and operation of the Hyperino website. Specifically, we can help with:

• Feedback, suggestions, or corrections regarding our reviews, articles, and other content on Hyperino.
• General questions about how Hyperino operates or our review methodology.
• Partnership opportunities and advertising inquiries for businesses interested in collaborating with Hyperino.
• Technical issues experienced while browsing the Hyperino website.
• Legal inquiries, as detailed in the "Legal Inquiries" section below.
• DMCA and copyright infringement notices, as detailed in the "DMCA and Copyright Takedowns" section below.

As an independent review site, there are many areas where we are unable to provide assistance. Please understand that we cannot:

• Access your player account information with any online casino or sportsbook.
• Process deposits, withdrawals, or manage any financial transactions for gambling sites.
• Resolve disputes between players and online gambling operators.
• Provide customer support for specific casino games, bonus terms, or technical issues on operator websites.
• Offer legal advice regarding online gambling regulations in your jurisdiction.
• Mediate issues concerning account verification (KYC) processes with gambling operators.
• Influence payout times or bonus crediting on third-party platforms.

For any of these issues, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity that can access your account details and provide assistance with player-specific matters.

If you are experiencing problems with your player account, including issues with deposits, withdrawals, bonus claims, account verification (KYC), or any other aspect of your gameplay, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. Hyperino does not have access to your personal account information, financial details, or transaction history with any operator. We cannot intervene or assist with these matters.

Look for the "Support," "Help," or "Contact Us" section on the gambling operator's website. They typically offer live chat, email, or telephone support to assist their players directly.

For all legal inquiries pertaining to Hyperino, including contractual matters, regulatory compliance questions, or any other legal correspondence, please contact us via email. We ensure all legal communications are handled with the utmost care and attention.

Email: [email protected]

Hyperino respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or intellectual property, please send a formal DMCA takedown notice or copyright infringement claim to our dedicated email address. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Email: [email protected]

Hyperino is committed to promoting responsible gambling. While we do not operate gambling sites, we strongly encourage our users to gamble responsibly. If you or someone you know is struggling with problem gambling, please seek help from professional organizations.

Here are some resources that can provide support and guidance:

• GamCare (UK): Offers free information, support, and counselling.
• BeGambleAware (UK): Provides information to help people make informed decisions about their gambling.
• Gamblers Anonymous: A fellowship of men and women who have joined together to do something about their own gambling problem.
• National Council on Problem Gambling (USA): Offers a national helpline and resources.

Remember, gambling should always be for entertainment, not a way to make money. Set limits, stay in control, and never chase losses.

We strive to respond to all legitimate inquiries in a timely manner. Our standard response time for general inquiries, feedback, and partnership questions is typically within 2-3 business days. Legal inquiries and DMCA notices will be prioritized and addressed as quickly as possible, usually within 1-2 business days, depending on the complexity of the matter.

Please note that inquiries sent outside of our operating hours (Monday to Friday, 9:00 AM - 5:00 PM GMT) will be addressed on the next business day. We appreciate your patience and understanding.